Streamline calls, boost agent productivity, and deliver better customer experiences with Teleforce’s cloud telephony platform. Built for high-growth businesses, our cloud-based phone system replaces traditional PBX hardware with an intelligent, scalable, and feature-rich solution.
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Cloud Telephony is a modern VoIP-powered solution that lets businesses make and receive calls over the internet using virtual numbers, without any physical infrastructure. It enables smart call routing, IVR systems, auto dialers, call tracking, and real-time analytics—on one unified cloud platform.
Guide callers to the right department automatically
Automate outbound calls and reduce manual effort
Ensure quality assurance and agent training
Protect customer privacy during service calls
Use local, toll-free, or international numbers
Route based on agent availability, geography, or language
Convert website traffic into live calls
Track call volumes, agent performance, and SLAs
Live coaching and support for your team
With Teleforce, everything—from call logs and recordings to agent reports—is available in one place. Replace outdated systems with a flexible, cloud-based solution that grows with your business.
Sign up, pick your virtual number, and set up your call flow—no hardware needed.
Use IVR and intelligent routing to direct calls based on time, location, or agent availability.
Make and receive calls using your browser or mobile—perfect for remote teams.
Automate outbound calls, mask numbers, and track performance with real-time analytics.
Connect with CRMs, helpdesks, and custom tools via ready plugins or APIs.
Set up a virtual call center within minutes. Handle inbound and outbound calls seamlessly from your browser or smartphone—no physical infrastructure needed.
From growing startups to large enterprises, scale your telephony operations on-demand with no upfront costs or limitations.
Enjoy crystal-clear audio and uninterrupted service powered by our secure, redundant cloud architecture built for reliability.
Connect Teleforce with your favorite tools:
A Comprehensive List Of Features To Meet Your Business Requirements.
Perfect for small businesses just starting out.
Sign UpIdeal for growing businesses with higher call volumes.
Sign UpComplete solution for businesses with advanced needs.
Sign Up| Features List / Plan Name | Sales CX Micro Plan / 600/user/month | Sales CX Lite Plan / 1200/user/month | Teleforce Sales CX Plan / 2400/user/month |
|---|---|---|---|
| DID | 079 | 079 | 1PSTN/Mobile |
| Outbound Calling Minutes | 100 FUP | 2000 FUP | Unlimited (Truly) |
| Unified Communication Management | Yes | Yes | |
| IVR | Multi Level IVR | 1 Level | 1 Level | Yes |
| Personalized IVR | No | Yes | Yes |
| Programmable Extension | No | Yes | Yes |
| In Call Transfer - Agents, Any Number | No | Yes | Yes |
| VOIP Features | Yes | Yes | Yes |
| PSTN Call | No | No | Yes |
| Real Time Analytics & Call Logs | Yes | Yes | Yes |
| Time Based Routing | No | Yes | Yes |
| Advanced Call Forwarding | No | Yes | Yes |
| Call Recording | 1 Month | Yes (2 month) | Yes (1 year) |
| Sticky Agent | Sticky Group | No | Yes (5 groups) | Yes (25 groups) |
| Live Call Monitor (Listen | Call Whisper | Barge) | No | Yes | Yes |
| Webhook Data | No | 100MB | 3GB |
| VMN | No | No | Included |
| Custom On Hold Music | No | Yes | Yes |
| Mobile App (Android & iOS) | Yes | Yes | Yes |
| Desktop App / Web | No | Yes | Yes |
| Channels | 1 | 1 | 2 |
| Lead | Forms | Portals | Conversion Mapping | No | Yes (5 forms) | Yes (50 forms) |
| Contact Management | Yes | Yes | Yes |
| Company Management | No | Yes | Yes |
| Deals Management | Yes | Yes | Yes |
| Products / Services | No | No | Yes (200 sku) |
| Pipeline Management (Lead & Deal Pipeline) | Yes | Yes | Yes |
| Quotations | No | Yes | Yes |
| No | Yes | Yes (On Addon Basis) | |
| SMS | No | Yes | Yes |
| Dialer (Predictive) | No | No | Yes |
| Dialer (Progressive) | No | Yes | Yes (On Addon Basis) |
| W/A | No | Yes | Yes |
| OBD/IVR Calls | Yes | Yes | Yes |
| Active Campaign | 1 | 5 | 50 |
| Workflow Automation | Fixed | Yes (3) | Yes (25 workflows) |
| Automated Flow for Lead Routing | Yes | Yes | Yes |
| Location Based Lead Routing | No | No | Yes |
| Google Calendar Sync | No | Yes | Yes |
| Email Templates | No | Yes Add On Basis | Yes |
| Cloud Telephony | Yes | Yes | Yes |
| SMS Pack | No | Yes Add On Basis | Yes |
| WhatsApp Integration | No | Yes | Yes |
| Call Logging | Yes | Yes | Yes |
| Pre-built Report Templates | Yes | Yes | Yes |
| Customizable Multidimensional Reports | No | No | Yes |
| Sales Dashboard | Yes | Yes | Yes |
| User Profiles | Yes | Yes | Yes |
| Data Sharing | No | Yes | Yes |
| Records Reassignment | Yes | Yes | Yes |
| Team Management | No | Yes | Yes |
| Hierarchy Management | No | Yes | Yes |
| No. of Records | 1000 | 10,000 Records | 1,00,000 Records |
| File Storage | 1 GB | 5 GB (Expandable) | 10GB (Expandable) |
| Data Import | 1000 | 10,000 (per batch) | 15,000 (per batch) |
| Data Export | 1000 | Yes | Yes |
| Segments | 10 | Yes (upto 20) | Yes (upto 100) |
| Grid List | Yes | Yes | Yes |
| Facebook Integration | Yes | Yes | Yes |
| Indiamart Integration | No | Yes | Yes |
| Justdial Integration | No | Yes | Yes |
| 99Acres Integration | No | Yes | Yes |
| Website Integration | No | Yes | Yes |
| Whatsapp Integration | No | Yes | Yes |
| Wati Integration | No | No | Yes |
| Shopify Integration | No | No | Yes |
| API Access | No | Yes | Yes |
| Payment Gateway Integration | No | No | Yes |
| FreshDesk Integration | No | No | Yes |
| Webhooks | No | Yes | Yes |
| AI BOTS | No | No | Yes |
| Active Integration | 1 | 5 | Unlimited (Truly) |
| IP Restriction | No | No | Yes |
| 2-Factor Authentication | No | No | Yes |
| Number Masking | Yes | Yes | Yes |
| 128 Bit Security (Data Encryption) | Yes | Yes | Yes |
| Add-On | Details | Price (INR) |
|---|---|---|
| Workflows | 5 Workflows | 500/month |
| Records | 20,000 Records | 500/month |
| Additional File Storage | Per 20GB | 300/month |
| Additional Call Rate | 60 Sec Pulse | 0.60 Paisa |
| On-Call Support | Committed board line number | 5,000/month |
| Account Manager | 1 point of escalation | 10,000/month |
| Integration Pack | Add On Integration Pack | 6,000/month |
| Add On User | Add On User Pack | 500/month |
| Additional Channel | Add On Channel | 500/month |
| Call Record | Call Record | 500/month |
| Active Campaign Package | 10 | 500/month |
| 0.03 Paisa | ||
| SMS | SMS | 0.15 Paisa |
| DID | 1 PSTN | 500/month |
| VMN | Mobile | 1000/month |
| Webhook | Additional data out 1GB @ Rs 500 | --- |
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